This Privacy Policy was last updated on October 1, 2026 and applies to users of adaptolab.com whose personal data is processed by AdaptoLab EOOD.
1. Who we are
AdaptoLab EOOD
Varna, Bulgaria
VAT: BG208942230
Email: admin@adaptolab.com
AdaptoLab EOOD is the data controller for personal data processed through this website.
2. Information we collect
We may process:
- information you provide through forms, including your name, email address, preferred meeting date/time and messages;
- technical information such as IP address, browser, device information and server logs;
- website usage information collected through Google Analytics, where you have given consent;
- consent preferences stored by our cookie management system.
3. Contact and booking forms
When you contact us or request a call, we use the information you provide to respond to your request and communicate with you.
Form submissions may be stored within our website and may also be delivered to our business email accounts.
The legal basis may be taking steps at your request before entering into a contract or our legitimate interest in responding to business enquiries.
4. Analytics
We use Google Analytics 4 to understand how visitors use our website. Analytics is activated in accordance with your cookie consent preferences.
Google Analytics may collect information about page views, interactions, device/browser characteristics and approximate geographic information.
Analytics processing requiring consent is based on your consent, which you can withdraw at any time through the website’s cookie preferences.
5. Embedded content
Some pages may contain content provided by third parties, such as YouTube. Such content may communicate with the third-party provider when permitted by your consent preferences.
6. Cookies
We use necessary cookies and, with your consent, analytics or other optional technologies.
Full details and controls are available in our Cookie Policy.
7. Hosting and security
Our hosting infrastructure may automatically process technical information, including IP addresses, request information and server logs, where necessary to operate, maintain and secure the website.
8. Service providers and international processing
We use third-party service providers where necessary to operate the website, including Google and our website hosting and email providers.
Where personal data is processed outside the European Economic Area, applicable legal safeguards are used where required.
9. How long we keep information
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, to maintain business records, resolve disputes, meet legal obligations or protect the security of our systems.
10. Your rights
Under the GDPR, depending on the circumstances, you may have rights to access, correct, delete or restrict your personal data, object to processing, receive certain data in portable form and withdraw consent. You may also lodge a complaint with the competent data protection supervisory authority. GDPR Article 13 requires privacy notices to explain purposes, legal bases, recipients, retention and these data-subject rights.
To exercise your rights, contact admin@adaptolab.com.
11. Changes
We may update this Privacy Policy when our website, services or legal obligations change. The latest version will always be published on this page.